Experts say Boeing’s steps to improve safety culture have helped but don’t go far enough

When it comes to safety culture at Boeing, there is “a disconnect” between senior management and workers, and employees responsible for checking the company's planes question whether they can raise issues without fear of retaliation, according to panel of outside experts. The aviation-industry and government experts also said safety training and procedures at Boeing are constantly changing, leading to confusion among employees. Congress ordered the study in 2020, when it passed legislation to reform how the FAA certifies new planes after two deadly crashes involving Boeing 737 Max jetliners.