New Yorkers place over 100 million food delivery orders each year via a very simple process: press a few buttons on an app and it’s in their hands in about 30 minutes. For the delivery workers, the process is anything but simple. Pineda initially earned so much from Uber Eats under the new wage system that when a snowstorm hit New York City in January, he was motivated to work 11 1/2 hours straight, shuttling 37 meals on his moped “through the cold, the snow, everything."
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