Britain's energy regulator Ofgem on Monday launched a call for input to help protect consumers amid high energy costs and find ways to address a record 3.1 billion pound ($3.98 billion) pile of unpaid bills. Although energy prices have fallen in recent months, affordability for many households remains a concern, while Ofgem last month said customer debts, or unpaid bills, have risen. "Many people have been struggling to pay their energy bills amid unprecedented levels of debt, and the legacy of this risks becoming an enduring problem," said Tim Jarvis, Ofgem's Director General for Markets.
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