Lucy Letby’s cruelty is unfathomable, but make no mistake – the NHS has blood on its hands

But she looks so normal. One reason the guilt of Lucy Letby was so hard for parents and colleagues (eventually, even jurors, perhaps) to countenance is that she appeared so innocent. Butter wouldn’t melt. “A joyful and peaceful aura that just made everyone around her comfortable,” says a childhood friend. With her big, candid blue eyes, neat blonde ponytail and broad smile, Letby is exactly the kind of sweet, capable young nurse any exhausted new mother would be delighted to hand the baby to. Ev